Five days and nights, one ticket.

Frequently Asked Questions

  • Sonus Festival has been rescheduled - What options do you offer?

    • Exchange your current ticket for a ticket valid for 2021 and we grant you a spot on the guestlist for our opening-party next year. In addition, you will receive drink vouchers worth 50€ per transferred ticket, which are valid during the whole festival.
    • Donate the ticket money and receive a limited Sonus Supporter T-Shirt for every ticket donated.
    • Get a refund of the ticket price.
  • What do I need to do?

    Unfortunately the transfer process for Eventbrite and Festicket are already closed.
    Entrio customers are able to ask for a refund until the 15th of July.

    Entrio Ticket Options
  • When will I receive the ticket for 2021?

    Depending on the ticketing platform the send-out will either be instant or might take about a month. But do not worry; you will receive your tickets on time for next years.

  • Can I only refund some of my tickets?

    This is not possible. Only the entire shopping cart / order number can be transferred to 2021, donated or be refunded.

  • Will there be the exact same line-up next year?

    We are trying our best to bring the 2020 line-up to next year. We cannot promise that it will be the same artists, but you can be sure by keeping your ticket for next year you will get the full Sonus experience. We will try to make 2021 our best year ever.

  • I bought my ticket from a friend or a reseller. Can I get a refund?

    If you bought a ticket outside of official Sonus Channels, there is no possibility of a refund. The person who first bought the ticket on an official channel will be refunded. Please contact the person you bought your ticket from. We cannot offer support for private reselling including TicketSwap.

  • I bought a package, what should I do?

    If you bought a ticket package please directly get in contact with your package dealer.

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