Tickets

Five days and nights, one ticket.

Frequently Asked Questions

  • Sonus Festival has been rescheduled - What options do you offer?

    • Exchange your current ticket for a ticket valid for 2021 and we grant you a spot on the guestlist for our opening-party next year. In addition, you will receive drink vouchers worth 50€ per transferred ticket, which are valid during the whole festival.
    • Donate the ticket money and receive a limited Sonus Supporter T-Shirt for every ticket donated.
    • Get a refund of the ticket price.
    Everyone who decided against a transfer will receive a automated refund.
  • When will I receive the ticket for 2021?

    If you have decided to transfer your ticket - please be patient. Your tickets will be generated and sent out at the official pre-sale start.

  • When will I receive my money?

    The refund for Sonus Festival 2020 has been completed. Your money has been transferred back to the original payment method.

    Eventbrite customers:
    For questions about the whereabouts of the money please contact Eventbrite Support at eventbrite.com/support/contact-us
    The reimbursement payment was processed through Eventbrite's system. If you have changed banks or something similar, please contact Eventbrite. We cannot change the payment method for the refund.

    Festicket customers:
    For refund queries please contact Festicket Support at support.festicket.com/hc/de/requests/new
    Note - In the occurrence of currency fluctuations, there may be variations in the amount of foreign currency refunds. Festicket does not refund any fees.

    If you have decided to transfer your ticket - please be patient. Your tickets will be generated and sent out at the official pre-sale start.

  • Will there be the exact same line-up next year?

    We are trying our best to bring the 2020 line-up to next year. We cannot promise that it will be the same artists, but you can be sure by keeping your ticket for next year you will get the full Sonus experience. We will try to make 2021 our best year ever.

  • I bought my ticket from a friend or a reseller. Can I get a refund?

    If you bought a ticket outside of official Sonus Channels, there is no possibility of a refund. The person who first bought the ticket on an official channel will be refunded. Please contact the person you bought your ticket from. We cannot offer support for private reselling including TicketSwap.

  • I bought a package, what should I do?

    If you bought a ticket package please directly get in contact with your package dealer.

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